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Our web platform also simplifies scheduling, team management, time tracking, and more for construction managers. ServiceTitan is well-designed software that is relatively easy and intuitive to navigate once you Cfd stock get the hang of it. The mobile app makes it easy for technicians to update their assignments and keep track of technicians’ locations in real time. The company began as a scheduling platform for the plumbing sector and managed to amass $1.46 billion in funding over the years. It expanded its user base from just plumbing to roofing, electricity services, HVAC specialties and other home and building contracting services.
All the specs and prices we can round up can’t quite stand in for case studies that depict just how well a field service software can work for a real-life business. The problem with trying to understand the price of field service software is that they typically are customized for each individual company. Whether you’re a massive corporation looking for improved organization or a small startup in need of some help, these software can cost a lot or a little depending on what you need. ServiceTitan is arguably the most popular software solution for service-based businesses on the market today.
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ServiceTitan specializes in field service management businesses, while mHelpDesk specializes in route optimization and work order management. With custom tags, ServiceTitan users can flag specific jobs for special tools needed, languages spoken, prior rescheduling, and more to make sure your techs arrive ready to work. But the timing of ServiceTitan’s IPO may not be entirely based on the company predicting favorable market conditions. The company agreed to a deal term back in 2022 that essentially set a deadline for it to go public by May 2024 or risk having to dilute its shares. Now that the deadline has come and passed, each quarter ServiceTitan stays private, it will owe more of its company’s shares to certain investors at the IPO. The company was originally founded in 2007 by Ara Mahdessian and Vahe Kuzoyan, whose fathers were both residential contractors.
Untangle your office processes and unite your operations under one, robust system that keeps electricians in the field connected to your entire team. After raising $100 million in Series E funding in April, Sherman Oaks-based workflow automation startup FloQuast Inc. said it is inching its way toward an initial public offering. Closing rates, booked jobs, and other key metrics show you the strengths of your team and individual techs. With ServiceTitan, you see your schedule weeks—even months in advance to ensure the right techs are available at the right review new trader rich trader times to get the job done.
Here’s why ServiceTitan was on the clock to go public
Get to know the all-in-one platform we’ve built for commercial and residential contractors. The company saw $614,341 in revenue in 2024, according to the S-1 filing, up 31% from the year prior. The company’s net loss in 2024 was $195,145, down roughly 28% from 2023.
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Software that keeps you running
The dashboard displays several performance metrics, including ads performance, marketing revenue, and expense-to-income ratio. ServiceTitan offers extensive reports, including accounting, job costing and payroll, sales, revenue, marketing, and lead generation. A widget on the left side of the platform mimics phone functionality where you can dial and receive customer calls. Next to it sits the search section, where you can look up customers by name, phone number, or location. Next, the estimates tab replicates the online shopping experience for your customers.
The Complete Guide to ServiceTitan: Features, Costs & Tips
ServiceTitan is not only a cloud-based service, but also prioritizes functionality, with its modern, easy-to-use layout. …you’re an HVAC contractor who’s into marketing data and automation. The platform also measures brand reputation through audience monitoring, review generation, review collection, listings, location, and alerts. The tab organizes these into unsold estimates, sold estimates, surveys, recurring service events, expiring memberships, service agreements, and service agreement visits. The Follow Ups section handles all the clients and calls you were not able to convert previously or yet (in case of upsells and upcoming sale opportunities). The dashboard features an overhead menu of the main sections, each with its dedicated page and charts, data, and set of actions.
Please bear with us as we address this and restore your personalized lists. When ServiceTitan raised its $365 million Series H round in November 2022, the deal included a compounding IPO ratchet, as first pointed out by late-stage VC Meritech Capital and outlined in the company’s S-1 filing. Investors include Battery Ventures, Bessemer Venture Partners, Iconiq and TPG. ServiceTitan plans to keep up to 5% of shares in the IPO for eligible clients, the founders’ friends and family members, and others through a directed share program. Lead underwriters on the IPO are Goldman Sachs Group, Morgan Stanley, Wells Fargo and Citigroup.
Look if all of your employees have the IQ of Cavemen and Neanderthals this might be for you. The software is slow, the company makes all these promises to sell you on a long contract, then won’t actually stand behind there program once you sign up. I have literally ran out of passwords to replace mine with because it always wants me to replace it. You can not switch between IPad and Phone without logging in and out from one to the other. So, if you’re looking for a reliable tool for scheduling workers, simplifying time tracking, and accurately tracking jobs without breaking the bank, it’s best to look elsewhere. ServiceTitan helps you see your marketing performance by geography.
- With a bevy of helpful features, this heavy-duty platform can handle everything from basic field service process to complicated marketing procedures.
- A successful IPO by the company, which builds operating software for trade businesses, could be what the quiet IPO market needs to start shaking loose.
- As an industry-focused software solution, ServiceTitan is best suited for companies in the HVAC, plumbing, electrical services, construction and remodeling, property management and other field service management sectors.
- “ServiceTitan is incentivized to get public ASAP,” Meritech stated in its report.
The software allows you to monitor, adjust, and even create new marketing campaigns, increasing productivity and giving you complete access to your marketing potential. You can even monitor exactly where your ads are doing best to hone your strategy next time. A lot of business is done online, but many customers still prefer to book appointments over the phone. With ServiceTitan’s Phone Integration, you’ll be able to make sure these potential customers can seamlessly go from leads to sales without any complicated processes. The feature houses customer profiles as well, so every repeat caller will be met with an improved customer service experience designed to make people feel welcomed.
What sets ServiceTitan apart is the fact that it’s focused on the trade industry. For business owners in the HVAC, plumbing and electrical industries, for example, the software can be an ideal solution to manage their day-to-day operations. The capacities it provides streamline scheduling, dispatching technicians and invoicing and billing by inventory, which otherwise takes a lot of time and effort to manage. All of these functionalities can lead to increasing a company’s profit.
The company’s share structure will ensure that control remains with the founders — Mahdessian is chief executive and Kuzoyan president — who will retain all Class B shares, which are entitled to 10 votes each. ServiceTitan streamlines all bdswiss forex broker review of your operations onto one platform, making it easy to keep track of all of the moving parts and pieces involved in your day-to-day. You can run email, direct mail, paid ads, and review request campaigns right within ServiceTitan. It’s got ready-to-use templates as well as built-in reporting on performance so you can measure ROI and grow revenue. More importantly, is it meeting the needs of contractors and their teams in a practical way, or are its offerings targeted towards a select few? These are the questions you have to answer before committing to a full subscription you won’t get to test beforehand.
